Search results

"Meat Mincers Moulinex ME546810" - Results: 507

FAQ

• Clean the mincer using a damp cloth.
• You can wash the mincer head, perforated plate, blade and accessories with soapy water. Do not wash them in the dishwasher.
• Grease the perforated plate and the blade with cooking oil to keep them lubricated.
• The meat must be cut into pieces of approximately 2cm.
• Make sure there are no bones, cartilage or nerves in the pieces of meat.
• Check the state of wear of the perforated plate and the blade.
• Check that the blade is mounted in the correct orientation on the screw.


When you have finished using the mincer, introduce a few pieces of bread to push out the last remaining pieces of meat.
Yes, but you must follow the instructions in your user manual to find out how to dismantle it correctly and which parts you can put in the dishwasher.
Wash the grille and the blade in soapy water, rinse and carefully dry right away. Coat them with cooking oil to keep them lubricated.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Unplug the appliance.
For easier cleaning, rinse the accessories immediately after use.
Wash and dry the accessories: they can be washed in the dishwasher, in water or under the tap, with the exception of the motor unit, the mincer assembly (reducer + mincer head)*, the mixer drive unit*, and the juicer body* (* depending on model). Wipe these with a damp sponge.
Once they have been dried, coat the blade and mincer grills with cooking oil to keep them lubricated.
Pour hot water with a few drops of washing-up liquid into the mixer bowl, close the lid fitted with the feeder cap, pulse a few times, unplug the appliance and rinse the bowl.
The blades of the accessories are very sharp, handle them with care.
The stainless steel blade is used for: mixing, blending, pureeing, making breadcrumbs, batters, pastry & cakes. The blender attachment is used for pureeing liquids only (ie: soups, milkshakes etc.) or pureeing soft fruits or cooked vegetables and fruit. It should not be used for mincing meat or kneading heavy dough and pastry.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Putting hot liquid into the bowl which can distort the seals, using too much liquid, Axis seal not replaced correctly after washing.
A Food Processor is an appliance that aims to do most jobs you could want to do in a kitchen when preparing food, both quicker and with less effort than it would be to do such jobs by hand. The primary functions of a Food Processor are chopping, grating and mixing. Nearly all available Food Processors also have shredding and slicing functions of some sort.
You can create your own recipes!

  • From the recipe search page:
    Click on the search bar and then on the tile "Want to share your best recipes? Create them" and follow the instructions.
    highlighting the create and share recipes feature from the recipe search page in the Companion app

  • From the "My Universe" tab:
    Click on "My creations" then "Propose your recipe" and follow the instructions.
    highlighting the create and share recipes feature from My Univers tab in the Companion app

  • You can also click directly on the following link, especially from your computer:
    https://myrecipe.companion.moulinex.fr/#/login
The sharp blade is ideal for chopping vegetables, herbs, meat, fish, etc., and for mixing soups or compotes.
The serrated blade is ideal for kneading heavy or yeast dough and crushing nuts or ice cubes.
You can use a baking paper which covers the bottom and the inner walls of the basket, to make recipes such as omelets, frittata, fish, white meats... with the steam program.
You can use a baking paper and cover the bottom and the inner walls of the basket to make recipes such as omelettes but also frittata, fish, white meat...
Use the "Steam cooking" program to cook this type of preparation.
The following accessories are included with your appliance:

• Steaming basket (1)
The steaming basket can be used to steam vegetables, fish or meat and to make soups with chunks.

• Mixer (2)
It mixes cooked dishes without damaging the ingredients (browned dishes, stews, risottos, ratatouilles, chutneys and pulses).

• Beater (3)
It is used for mayonnaise, whipped cream, sauces, creams and dressings (mashed potatoes, polenta...), whisking egg whites.

• Kneading/crushing knife (4)
It kneads white bread dough, special breads, short crust pastry, biscuit dough, risen dough (brioche, kouglof...), light batters (cake mixture...). You can also make pancake/waffle batter with this accessory. It crushes nuts, chops hard products and crushes ice.

• Ultrablade cutting knife (5)
It mixes (soups, fruit purees) and chops (vegetables, meat, fish). Do not use this accessory to chop hard products, use the kneading/crushing knife to do this.

accessories of the Companion: steaming basket, mixer, beater, kneading/crushing knife, ultrablade cutting knife, flat base
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
To remove white traces or "rainbow" coloration from the bottom of the bowl, follow these 3 steps:
• Pour 10 cl of white vinegar into the bowl with the spindle and leave it for 1 hour.
• Empty the bowl and wipe the inside with a sponge.
• Rinse the bowl several times with clean water.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The appliance switched into safety mode because it detected significant changes.
Make sure you are using the recommended speed and the appropriate accessory.
Check that the appliance is stable (resting on its rubber feet) and the work surface is quite rigid.
The heating resistor does not cover the entire bowl bottom surface.
There is a hot zone on the left (when positioned in front of the appliance), and a less hot zone on the right.
The heating system controls an electric filament heating resistor (it is not an induction heating system).
Our appliance complies with French/European standards in terms of radio frequency emission, including limiting human exposure to electromagnetic fields.
Your appliance is equipped with a grounding system, always connect your appliance to a grounded outlet.
Always keep in mind the precautions to take for pacemaker wearers.
Do not use your hand blender in a pan on the hob or to chop nuts (almonds, hazelnuts, etc.), raw meat*, or ice cubes* and do not run it in an empty container.
* for models with click and mix accessories, these types of use are possible (see instructions for your hand blender).
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You should use the special blades for frozen food. To do this, plug in the appliance and start it up by pressing the switch. Important: hold the blades over the frozen food that you are going to cut and move them backwards and forwards to facilitate the operation. These blades are especially designed to improve cutting and, in particular, for cutting food with a crust (bread, meat, etc.).
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Leak through lid (overflow):
• The volume of ingredients is too high, do not exceed the maximum filling level for the jug as stated in the instructions for use.
• The lid is not correctly positioned, lock it securely on the blender jug.
If the lid has a seal, check its condition and change it if necessary.


Leak from the bottom of the jug:
• Check that the removable blade unit is correctly positioned on the jug, it must be correctly inserted in the jug (there must be no gap between the blade unit and the bottom of the jug).

• Check that the seal is positioned the correct way around on the blade unit - the 3 folds of the seal must be visible once it is in place. If it is positioned in the other direction, you will not be able to lock the blade unit on the jug.

• Check the condition of the seal and change it if necessary.
• Check that your jug is not split or broken as a result of impact.

If the leak persists, take the appliance to an approved repair centre.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
To clean the body of the appliance, first unplug it and use a damp cloth.
To clean the jug, use soapy water or a washing-up liquid.

For easy cleaning, you can use the "Automatic cleaning" program:
• Fill the jug with 1 litre of hot water and 2 or 3 drops of washing-up liquid.
• Press the "Automatic cleaning" program and wait for the program to finish.
• Finish cleaning the jug with a sponge.

The jug, the blade unit without titanium coating and the locking ring are dishwasher safe. They must be disassembled and placed separately in the dishwasher.

CAUTION
• Please do not put the blades with titanium coating in the dishwasher.
• The blades are extremely sharp; handle them with care when using or cleaning the appliance.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
You must create an account and log in to your app to access these features.

Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comments area.
highlighting rating & comments feature from recipe page in the Companion appcomments page in the Companion app
You must create an account and log in to your app to access this feature.

"The Perfect Mix" is a feature dedicated to blenders. Developed with a French Chef, this feature offers you many ideas of combinations with different ingredients.
Choose a fruit or a vegetable, a type of preparation and discover the possible combinations organised in three levels:
  1. Authentic: simple combinations with another fruit or vegetable.

  2. Intrepid: add an extra touch with the addition of a spice, condiment or flavouring.

  3. Velvet: go even further with an extra touch of deliciousness (coffee, chocolate, dairy products, oils etc.).
Yes, the "The Perfect Mix" feature is available for all blenders. You need to create an account and log in to your app to access this feature.
You must create an account and log in to your app to access this feature.

• Choose the "My Universe" tab in the navigation bar.
• There, you will find your recipe booklets and can create new ones by clicking on "New booklet".
recipes booklets page in the Companion app
Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.
You must create an account and log in to your app to access these features.

Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.
highlighting rating feature from comments page in the Companion apprating page in the Companion app
It is important to select your product in the app in order to find the right recipes for that product. This way, the app will suggest hundreds of ideal recipes.
It will also let you add your accessories and access the associated recipes.
Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.

The customizable filter:
• Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)...
• You can also choose to select only the recipes of the brand or the recipes proposed by the community.

Sorting recipes:
Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.
For best results the food should be cut into cubes of 2 to 3 cm maximum before blending it.
You must create an account and log in to your app to access this feature.

• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner.
highlighting the bookmark function in the Companion app
• A "My Notebooks" tab appears: select the "My Favorites" location.
• The recipe has been added.
When using the search function, select "Filter recipes".
In the "Recipes" section, select "Community" only.
You will then be able to see the recipes from the community.
recipe filters page in the Companion app
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You need to create an account and sign in to the application in order to access this feature.
Click the sharing logo to view the sharing options.
highlighting the sharing functionality in the Companion app
You can then choose how you would like to share this recipe.
Cookies are used for audience measurement and personalization to help us improve your use of the product.

Audience measurement solutions allow us to analyze traffic, trends, usage and identify malfunctions in order to improve your experience.

Personalization solutions allow us to improve the quality of the information and services we provide and make your experience more enjoyable.

You can accept or deny the use of cookies when you first launch your device.
Before using it for the first time, we recommend that you wash all the blender accessories in hot soapy water, taking care not to injure yourself with the blades, which are extremely sharp. It is not necessary to wash the body of the blender before use.
• Check that the removable blade unit is positioned correctly on the jug. You need to ensure that the black notches on the blade unit are fitted fully into the equivalent recesses on the base of the jug – this will be apparent if you cannot turn the blade unit any further and if you turn the jug upside down you should not be able to see any gaps between the jug and the blade unit.

• Check that the gasket/seal is positioned the correct way around on the blade unit - the 3 folds of the gasket/seal must be visible once it is in place. If it is positioned in the other direction, you will not be able to lock the blade unit on the jug.

• Check the condition of the seal/gasket and change it if necessary.
• Check that your bowl is not split or broken as a result of impact.

If the leak persists, take the appliance to an approved repair centre.
Leak through lid (overflow):
• The volume of ingredients is too high, do not exceed the maximum filling level for the bowl as stated in the instructions for use.
• The lid is not correctly positioned, lock it securely on the mixer bowl.
If the lid has a seal, check its condition and change it if necessary.


Leak from the bottom of the bowl:
• Your appliance does not have a removable blade unit: the seal on your blade unit may be damaged, have it checked by an approved repair centre.
• If your appliance has a removable blade unit: check it is positioned correctly on the jug. You need to ensure that the black notches on the blade unit are fitted fully into the equivalent recesses on the base of the jug – this will be apparent if you cannot turn the blade unit any further and if you turn the jug upside down you should not be able to see any gaps between the jug and the blade unit.

• Check that the gasket/seal is positioned the correct way around on the blade unit - the 3 folds of the gasket/seal must be visible once it is in place. If it is positioned in the other direction, you will not be able to lock the blade unit on the jug.

• Check the condition of the seal/gasket and change it if necessary.
• Check that your bowl is not split or broken as a result of impact.

If the leak persists, take the appliance to an approved repair centre.
• Choose the "Search" tab in the navigation bar.
• Enter a word in the search field.

Tip: recipes are found using key words, so it is easier to enter a type of vegetable (e.g. carrot) rather than just vegetable.
The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.
You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".
Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").
• In "My universe", select "My profile".
• Click on the image of the registered product.
• Click on "Remove the product". The app will then ask you to select a product.
Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or Smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.
It allows you to make crushed ice or frozen drinks by using the motor pulse function.
Use the "pulse" function for 2 second bursts each time, for a maximum period of 3 minutes.
Stop and leave the blender on pause for 15 minutes before restarting.
The chopper can be used for parsley, garlic, onions, bread, nuts, etc.
Always pour the liquid ingredients into the blender jug first, before adding the solid ingredients. Do not exceed the MAX limit marked on the jug.
The appliance may not be on a flat, stable surface, the appliance is not stable.
The volume of ingredients to be blended is too high, reduce the quantity of ingredients.
If the vibrations persist, contact an approved repair centre.
The heating system controls an electric filament heating resistor (it is not an induction heating system).
Our appliance complies with French/European standards in terms of radio frequency emission, including limiting human exposure to electromagnetic fields.
Your appliance is equipped with a grounding system, always connect your appliance to a grounded outlet.
Always keep in mind the precautions to take for pacemaker wearers.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
We recommend that you wash the removable parts before the first use.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Yes, choose fresh, ripe fruit and vegetables that give more juice.
If you use fruit that is over-ripe, the filter will become clogged more quickly.
It is not necessary to remove the skin or peel. You should only peel fruit with a thick, bitter skin, such as lemons, oranges, grapefruit or pineapples (remove the core).
Nor is it necessary to remove the small seeds from watermelon or grapes but you must remove the stones from fruit such as peaches, cherries, etc.
Cleaning of the appliance is easier if it takes place immediately after use.
The filter should be pre-cleaned with a soft brush in cold water and handled with care.
All removable parts are dishwasher safe with the exception of the juice collector. The juice collector should be washed in soapy water.
You can put all the parts in the dishwasher except for the motor.
Do not use the appliance for more than 2 minutes at one time.
Wash it quickly after use. The lid, bowl, cones and filter basket can be washed in warm soapy water or in the upper basket of the dishwasher. Wipe the motor unit with a damp sponge.
No, juice extracted naturally without the addition of any preservatives should be consumed very quickly. In fact, it oxidizes on contact with air and its taste and color may be altered. You can add a few drops of lemon to the juice to stop it going brown so quickly.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If pieces of food get stuck to the side of the bowl (ham, onions, etc.), switch off the appliance, take out the plug, remove the pieces with the help of a spatula, and re-distribute them in the bowl. Plug the appliance in again and pulse 2 or 3 times more. NEVER put your fingers or hands in the bowl, or near the blade.
It is normal for a small amount of food to be left unchopped/sliced/grated so that the food pusher does not grate against the sharp blades on the cone/cassette.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
To remove white traces or "rainbow" coloration from the bottom of the bowl, follow these 3 steps:
• Pour 10 cl of white vinegar into the bowl with the spindle and leave it for 1 hour.
• Empty the bowl and wipe the inside with a sponge.
• Rinse the bowl several times with clean water.

For best results the food should be cut into cubes of 2 to 3 cm maximum before blending it.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Before using it for the first time, we recommend that you wash all the blender accessories in hot soapy water, taking care not to injure yourself with the blades, which are extremely sharp. It is not necessary to wash the body of the blender before use.
It allows you to make crushed ice or frozen drinks by using the motor pulse function.
Always pour the liquid ingredients into the blender jug first, before adding the solid ingredients. Do not exceed the MAX limit marked on the jug.
The appliance may not be on a flat, stable surface, the appliance is not stable.
The volume of ingredients to be blended is too high, reduce the quantity of ingredients.
If the vibrations persist, contact an approved repair centre.
The heating system controls an electric filament heating resistor (it is not an induction heating system).
Our appliance complies with French/European standards in terms of radio frequency emission, including limiting human exposure to electromagnetic fields.
Your appliance is equipped with a grounding system, always connect your appliance to a grounded outlet.
Always keep in mind the precautions to take for pacemaker wearers.
Yes, to give meat, chicken and fish a delicious moist flavour you can marinate them a few hours before steaming.
No, you can steam all types of food: meat, fish, eggs, potatoes, desserts rice, couscous etc.
Try adding fresh herbs, lemon, garlic, oranges or even onion directly to the foods.
To add flavour to chicken, meat and fish made with marinades, use barbecue sauce or spice mixtures.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
[Check 1] Have you put the water in the right place?
Please put the water in the water tank with the grey part in the middle (the heater).

[Check 2] Did you put enough water in the water tank?
If there is not enough water in the water tank, it won't be able to create steam. Even if just cooking for a short time, you should ensure that the water reaches at least the top of the heater (the grey part). Even if you have put in enough water, it will take some time before it starts steaming.

[Check 3] Is the heater (grey part) dirty?
If there are minerals from the water adhered to the heater, it may not transmit heat correctly and steam may not be created. If there are changes such as discolouration of the heater - brown, black or white - or peeling of the surface, care of the heater will be necessary. Please carry out a descaling.
Yes, it must be descaled every 7 to 10 uses. To do this, simply fill the water tank with 1/3 white vinegar and 2/3 water.
Leave to act cold for 1 night.
Rinse the inside of the water tank several times with warm water.
Never use abrasive cleaning products.
You can create your own recipes!

  • From the recipe search page:
    Click on the search bar and then on the tile "Want to share your best recipes? Create them" and follow the instructions.
    highlighting the create and share recipes feature from the recipe search page in the Companion app

  • From the "My Universe" tab:
    Click on "My creations" then "Propose your recipe" and follow the instructions.
    highlighting the create and share recipes feature from My Univers tab in the Companion app

  • You can also click directly on the following link, especially from your computer:
    https://myrecipe.companion.moulinex.fr/#/login
The sharp blade is ideal for chopping vegetables, herbs, meat, fish, etc., and for mixing soups or compotes.
The serrated blade is ideal for kneading heavy or yeast dough and crushing nuts or ice cubes.
You can use a baking paper which covers the bottom and the inner walls of the basket, to make recipes such as omelets, frittata, fish, white meats... with the steam program.
You can use a baking paper and cover the bottom and the inner walls of the basket to make recipes such as omelettes but also frittata, fish, white meat...
Use the "Steam cooking" program to cook this type of preparation.
The following accessories are included with your appliance:

• Steaming basket (1)
The steaming basket can be used to steam vegetables, fish or meat and to make soups with chunks.

• Mixer (2)
It mixes cooked dishes without damaging the ingredients (browned dishes, stews, risottos, ratatouilles, chutneys and pulses).

• Beater (3)
It is used for mayonnaise, whipped cream, sauces, creams and dressings (mashed potatoes, polenta...), whisking egg whites.

• Kneading/crushing knife (4)
It kneads white bread dough, special breads, short crust pastry, biscuit dough, risen dough (brioche, kouglof...), light batters (cake mixture...). You can also make pancake/waffle batter with this accessory. It crushes nuts, chops hard products and crushes ice.

• Ultrablade cutting knife (5)
It mixes (soups, fruit purees) and chops (vegetables, meat, fish). Do not use this accessory to chop hard products, use the kneading/crushing knife to do this.

accessories of the Companion: steaming basket, mixer, beater, kneading/crushing knife, ultrablade cutting knife, flat base
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
To remove white traces or "rainbow" coloration from the bottom of the bowl, follow these 3 steps:
• Pour 10 cl of white vinegar into the bowl with the spindle and leave it for 1 hour.
• Empty the bowl and wipe the inside with a sponge.
• Rinse the bowl several times with clean water.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The appliance switched into safety mode because it detected significant changes.
Make sure you are using the recommended speed and the appropriate accessory.
Check that the appliance is stable (resting on its rubber feet) and the work surface is quite rigid.
The heating resistor does not cover the entire bowl bottom surface.
There is a hot zone on the left (when positioned in front of the appliance), and a less hot zone on the right.
The heating system controls an electric filament heating resistor (it is not an induction heating system).
Our appliance complies with French/European standards in terms of radio frequency emission, including limiting human exposure to electromagnetic fields.
Your appliance is equipped with a grounding system, always connect your appliance to a grounded outlet.
Always keep in mind the precautions to take for pacemaker wearers.
The heat is generated by the oven's upper element. The rotisserie accessory rotates to evenly brown your pieces of meat.
The heat is generated by the oven's upper and lower elements. This traditional cooking mode is suitable for cooking meat, fish and puddings.
• For roasting meat and poultry: use trays with high sides (5 cm minimum) to reduce splashes of grease on the oven walls.
• For pastry, use trays with a non-stick coating to make it easier to turn them out.
To grill and brown all your preparations:
• Preheat your oven.
• Put your tray or meat on the grill as close as possible to the grill element without your food touching the element.
• You can put a tray or the drip tray with a little water directly on the base element or smooth base which does not heat up so that you can collect the grease or juices from the food you are cooking.
• Leave the door ajar (depending on model).
• Position the function selector in the "grill" position.
• Set the required cooking time using the timer.
The oven starts up. For meat, it is necessary to turn the food to be grilled halfway through the cooking time (sausages, etc.).
At the end of the cooking time, if the programmed cooking time has run out, the oven stops automatically, if not, set the timer to zero.
To cook meat, fish, gratins, soufflés, pastries, etc:
• Place the shelf at the required height.
• Position the function selector to the oven position.
• Put the tray of food in the oven and close the door.
• Set the thermostat to the required temperature.
• Set the timer.
The oven heats up and stops automatically according to the programmed time. You always have the possibility of interrupting cooking by moving the timer to zero.
Pre-heating is not always necessary (depending on the recipe). The temperature of the door and walls is high when the oven is in operation. Please note, do not place the tray directly on the base element or the smooth base.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You must not under any circumstances introduce any materials that run the risk of melting or catching fire in your oven.
The elements do not need to be red to heat. In fact, whether the element turns red depends on the distribution between the heating performance and the length of the element.
No. Your oven has not been designed to be fitted into a unit. It must be placed on a stable surface that can withstand temperatures of at least 90°C. It is very important to leave space free all around the oven and particularly at the top.
The heat is generated then blown around by a fan located at the rear of the oven which guarantees exceptionally even cooking anywhere in the oven. The blowing around of the air allowsyour food to be cooked evenly.
This is an automatic cooking programme for fish, red meat, fresh vegetables and frozen ready meals. To use it, simply select the required food and its weight.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Make sure that you have not used crockery with metal decoration.
Check that you have not left a fork or metal utensil inside the oven.
Make sure that you have removed the aluminium cover from your tray.
You have forgotten to remove the metal tie from your freezer bag.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
To find out whether your crockery is suitable for microwave cooking, do the following test.
• Put a glass of cold water in the microwave.
• Put in an example of the crockery that you want to test.
• Operate the appliance in the maximum position for one minute, the item that you have put into test should still be cold or only very slightly warm.
A glass plate is not suitable because it heats up very quickly.
Plates with metal gilding are not suitable because the gilding will disappear.
Do not put metal objects in the microwave on.
There is a simple tip that is easy to use: put a bowl of water with a few drops of lemon juice in the microwave and heat it until it boils, leave it to boil for one minute, and once the appliance has stopped, open the door and then wipe the inside with a damp sponge to remove any condensation that has formed.
It is preferable to leave food cooked in the microwave to stand for one or two minutes: this is the time when it continues to be heated up through thermal inertia.
It allows you to heat up two plates at the same time and to select the type of heating for each plate.
The fryer cooks all types of food: vegetables, meat, fish, seafood, fruits. You can prepare desserts with your fryer: fritters, doughnuts, fruit.
• As soon as the oil is heated to the proper frying temperature (Pilot light off).
• Selected models include a multi-position thermostat that lets you choose between various cooking temperatures. The lower position regulates the oil at around 170°C / 338°F, the higher position at 190°C / 374°F. The lower setting may be used when cooking delicate foods that do not stand up well under higher temperatures (mushrooms, some types of fish). The higher setting will provide excellent results when deep-frying chips, meat, prepared frozen foods, vegetables etc.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
‒ In semi-professional models, a safety device is activated if the fryer heats without oil.
• Leave the product to cool down.
• Use the RESET function on the base unit.
‒ Conventional cool wall fryers do not have a RESET function. Please take your product to one of our approved repair services.
Use a fat content recommended for frying. For best results we recommend unsaturated vegetable oil.
Never mix different types of oil in your fryer, they may have different boiling points.
If you use solid vegetable fat:
• cut it into pieces and melt it in a bowl (at 150 °C) before putting it into your fryer.
• never melt solid fat in the basket of your fryer.
Never put solid fat directly into the frying basket.
The oil in your fryer must be changed after 10 uses, as a minimum. Sunflower oil and groundnut oil must be changed after 5 uses or if you hear a popping sound (this means that there is water in the oil). To extend the life of the oil, filter it regularly. You may need to change it more often if frying fish, seafood or battered foods.
The heating time will vary depending on the model and size. Whether you have a fixed bowl model or a removable bowl can make a difference. The average time for all should be between 10 and 18 minutes. The temperature indicator light will be on while the fryer is heating up. The light will go off when the fryer has reached temperature.
Electric fryers are controlled by a thermostat which is designed to keep the oil at the right temperature to avoid it overheating and igniting, which makes them safer. Most deep fat fryers also feature a thermal safety cut-out system to stop it working if it gets too hot. Other safety features include viewing windows so the cooking food is visible, cool walls to keep the outsides from getting too hot, and locking lids that prevent oil from splashing out while cooking and reducing the risks of spills if a fryer is knocked.
This function is not active in all modes or for all preparations.
It is deactivated by the device for the preparation of programmed recipes containing fragile ingredients such as milk, fish, meat or eggs (see manual).
Only possible with some ingredients such as rice, cereals and vegetables up to 15 hours in advance.
These are health requirements to avoid possible undesirable bacterial growth.
For some recipes, a delayed start is possible: "Manual menu and ingredients". To avoid the appearance and proliferation of bacteria, it is strongly advised not to use the "delayed start" mode with foods that cannot be kept at room temperature, such as meat, fish, dairy products or eggs.

When choosing delayed start, you must set the current time and the time you want your recipe to be ready.
The recipe sequence is then the same as for an immediate start.
The delayed start is only available in the "manual cooking" and "ingredient cooking" modes for certain ingredients only.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The blue light means that your device is a "Connect" model that can be connected to a tablet or a smartphone via the app.

• The light is flashing: the device is not connected to a tablet or smartphone.
• The light is not flashing: the device is connected to a tablet or smartphone.
• The light is off: the product's "connect" feature is disabled.
The coating of the pot is not altered.
To restore the original appearance: using a sponge and a mixture of hot water and white vinegar, clean and then rinse the pot thoroughly.
Our advice: for greater satisfaction over time of your pot, we recommend manual washing with a mild detergent.
Clean the seal and edge with a damp cloth. Be careful not to use sharp instruments.

The seal should be changed every 3 years at the most. Take your device to an approved service centre.
This means that the product's "connect" feature is deactivated.
To reactivate it:
1. Go to the "settings" menu
2. Select the "Connect" menu
3. Select "ON"
• Check that the opening handle is in the open position before moving the lid to the closed position (green lock).
• Check that the nut of the metal lid is quite tight.
• Check that the violet ball cap (located on the top of the metal lid) is in the correct locked position (closed lock).
• If you are at the end of cooking and you want to close the lid, wait until the hot vapours have dissipated before closing the lid.
• Check for foreign bodies between the bowl and the heating plate. Remove the bowl and check that the heating plate, the central element and the underside of the bowl are clean. Also check that the central element can move freely.
• The bowl may be deformed (after an impact, fall...). The bowl must be changed at an authorised service centre.
• Check that the silicone gasket is properly placed.
• Check that the lid is in proper position for closing (align the small arrow and lock the lid clockwise).
• Check for foreign bodies between the bowl and the heating plate. Remove the bowl and check that the heating plate, the central element and the underside of the bowl are clean. Also check that the central element can move freely.
• The bowl may be deformed (after an impact, fall...). The bowl must be changed at an authorised service centre.
• Make sure that you have filled the water tray up to its minimum level (1.5L) before starting to cook.
• If you do several cookings in a row, make sure that the water level in the tray is kept at the minimum.
• Make sure you clean your product after each use: clean the grill to remove cooking grease as well as drain and clean the water tray.
• Never place aluminium foil in the water tray, between the heating element and the grid or directly on the cooking grid.
• Some foods with a superficial skin (whole sausages, tongue, poultry) or large pieces of meat can splatter by trapping boiling liquids. This is why we advise you to prick them before cooking with a knife or a fork.

We remind you not to leave your product unattended with food in use (preheating and/or cooking).
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Only use wooden, plastic or thermoplastic utensils. Metal utensils can damage the non-stick coating on the contact grill.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Almost all types of bread available in stores. You should be aware that dry bread toasts faster than fresh bread. Frozen bread toasts more slowly. With the adjustable thermostat, you can adapt the toasting level to suit your taste. If a slice of bread gets stuck in the appliance, unplug it and leave it to cool down. You can then remove the slice without any risk of getting burned.
Switch off the appliance and leave it to cool. Unplug the appliance before attempting to remove the bread. You can then remove the slice without the risk of touching a hot element. Remember never to leave a toaster unattended whilst in operation.
We do not recommend heating or toasting products covered or coated with sugar.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Baker's yeast comes in different forms in stores:
• Fresh yeast in cubes (to be crumbled between the fingers)
• Dry active yeast for rehydration (in a little warm water at around 35°C)
• Or instant dried yeast.
When a sachet of yeast has been opened it should be used within the next 48 hours at the most. If you are using fresh yeast, multiply by 3 the weight indicated for dry yeast. You will find more detailed information in the instruction manual.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The yeast should never come into direct contact with the salt, liquids or fat, such as butter for example. This would eliminate its power to make the dough rise.
You may think that adding more yeast will make the bread rise more. However, too much yeast weakens the structure of the dough and it will rise too much and will sink during cooking. Avoid opening the lid during use (unless stated otherwise in the recipe), do not add too much fat, which will also slow down the rising process.
Baker's Yeast exists in several forms: fresh in small cubes, dried active (to be rehydrated), or instant dried. Yeast is sold in supermarkets (bakery or fresh produce departments), but you can also buy fresh yeast from your local bakery. In its fresh or instant dried form, yeast should be added directly to the baking pan of your breadmaker with the other ingredients. Remember to crumble the fresh yeast with your fingers to make it dissolve more easily. Only dried active yeast (in small granules) must be mixed with a little tepid water before use. Choose a temperature close to 35°C, less and it will not rise as well, more may make it lose its rising power. Keep to the stated amounts and remember to multiply the quantities if you use fresh yeast (see equivalents in quantity/weight between dried and fresh yeast below)
Dried yeast (in teasp.) Fresh yeast (in g.)
​1 9
​1,5 ​13
​2 ​18
​2,5 ​22
​3 ​25
​3,5 ​31
​4 ​36
​4,5 ​40
5 45
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You can boil mineral water. If there are many minerals in the water, the stainless steel will easily stain (Depending model). We recommend that you periodically clean your kettle.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface. Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface.
Yes: never rub the heating element with a cloth or any abrasive material. Descaling is quite enough to clean it.
The heating element is made of food-grade stainless steel (SUS304).
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Keeping your grinder clean is essential to achieve the best results in terms of taste. Most coffee beans contain oils that may, over time, increase their flavour and therefore alter the taste of your coffee. Empty the ground coffee container after each use.
This depends on the type of coffee maker that you are using. This is why the ground coffee for an espresso is much finer than it is for a filter coffee maker.
We recommend keeping the coffee beans in a cool, dry place. They should be stored in a non-transparent airtight container. Oxygen and damp are the main enemies of coffee, which quickly loses its qualities once it has been ground: damp alters its taste and flavour and the coffee becomes stale and tasteless. Oxygen oxidises ground coffee and enhances the bitter taste of the drink; beans should therefore be ground just before making the coffee.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The "ECO" function allows you to reduce energy consumption. This means that less electricity is used and therefore slightly less steam is generated.
Yes this is because the steam is generated in a separate area away from the soleplate of the iron. This allows you to obtain steam on the lowest heat setting, e.g. silks. However, when the iron temperature control is set to the lowest setting you must also set the steam output control dial (depending on the model) to the low position, otherwise water droplets may appear in the steam.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You must take precautions so that using your iron is risk-free.

• Above all, never leave a hot iron unattended.
This is not only to avoid overheating of the iron or the surface on which it is placed but also to ensure that no-one gets burned. If safety is one of your main concerns, choose an iron that has an automatic cut-off function.
Never leave a hot iron within reach of children or pets who risk knocking it over and injuring themselves.

• Like any electrical appliance, never put your iron in water.

• Do not use an iron that has fallen down or has a damaged power cord. If you have the slightest doubt concerning the condition of your iron, contact the Service Centre.

• Always unplug your iron before leaving it, cleaning it or filling it with water (unless it is a model that has a removable water tank). Regularly check the water level to ensure that there is always enough.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You must take precautions so that using your iron is risk-free.

• Above all, never leave a hot iron unattended.
This is not only to avoid overheating of the iron or the surface on which it is placed but also to ensure that no-one gets burned. If safety is one of your main concerns, choose an iron that has an automatic cut-off function.
Never leave a hot iron within reach of children or pets who risk knocking it over and injuring themselves.

• Like any electrical appliance, never put your iron in water.

• Do not use an iron that has fallen down or has a damaged power cord. If you have the slightest doubt concerning the condition of your iron, contact the Service Centre.

• Always unplug your iron before leaving it, cleaning it or filling it with water (unless it is a model that has a removable water tank). Regularly check the water level to ensure that there is always enough.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.